{"id":369,"date":"2026-02-04T02:07:32","date_gmt":"2026-02-04T02:07:32","guid":{"rendered":"https:\/\/ztekbri.com\/?page_id=369"},"modified":"2026-05-25T03:34:08","modified_gmt":"2026-05-25T03:34:08","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ztekbri.com\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"369\" class=\"elementor elementor-369\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ad65c46 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4ad65c46\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72720b75\" data-id=\"72720b75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b15c95e elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2b15c95e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/ztekbri.com\/fr\">Home<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17d9399f elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"17d9399f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"> \u2022 <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2374f673 e-flex e-con-boxed e-con e-parent\" data-id=\"2374f673\" data-element_type=\"container\" data-e-type=\"container\" id=\"xs_faq_5\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-423af3a elementor-widget elementor-widget-elementskit-heading\" data-id=\"423af3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper center   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">Energy Storage Battery FAQs<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Clear answers to common battery questions.<\/p>\n<div>\u00a0<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-801a722 e-con-full e-flex e-con e-child\" data-id=\"801a722\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee27a79 elementor-widget elementor-widget-elementskit-faq\" data-id=\"ee27a79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-ccb3fc9\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">How to  pay<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Pls contact us when you need to pay . in some countries and areals we have local bank accounts and warehouse             <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-1219655\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">How to contact your team<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                You can contact us by email . online inqury and whats app to call .  normally we will feedback you within 12 hous at most             <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-31ebcfd\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">Howl Long i can get my goods<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                It will depends on your location and shipping way . normally our production period will be 7-10 days .the shipping time will be 30-70days             <\/div>\n        <\/div>\n                                <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How to  pay\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pls contact us when you need to pay . in some countries and areals we have local bank accounts and warehouse \"}},{\"@type\":\"Question\",\"name\":\"How to contact your team\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can contact us by email . online inqury and whats app to call .  normally we will feedback you within 12 hous at most \"}},{\"@type\":\"Question\",\"name\":\"Howl Long i can get my goods\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It will depends on your location and shipping way . normally our production period will be 7-10 days .the shipping time will be 30-70days \"}}]}<\/script>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-914479c elementor-widget elementor-widget-elementskit-faq\" data-id=\"914479c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-e12c595\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">How to choose what i want <\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                if you cant confirm  what you suit pls contact our service team , we will help you according to your application and actual afford.ablity             <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-5f94b9e\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">How long do I get support?<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                normally we can feedback you on realtime when we are on working time . if out of working time , normally we will contact you within 12 hours if you leave your  contacts            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-ad5f942\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">How about the Guarantee<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                The Guarantee will be different according to different applications and products and our agreement . normally we hope to provide long time guarantee for our product            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2ac35a e-con-full e-flex e-con e-parent\" data-id=\"b2ac35a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ee4633b e-con-full e-flex e-con e-child\" data-id=\"ee4633b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a7d25c9 e-con-full e-flex e-con e-child\" data-id=\"a7d25c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0490d5 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"a0490d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style id=\"wpforms-css-vars-426\">\n\t\t\t\t#wpforms-426 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-426\"><form id=\"wpforms-form-426\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"426\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/369\" data-token=\"99f4443eed34e2c9615739862adf4110\" data-token-time=\"1780122453\"><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/div><div class=\"wpforms-field-container\">\t\t<div id=\"wpforms-426-field_1-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"1\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-426-field_1\" >as Requirement e.g.1000mAh<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-426-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-426-field_2-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"2\"><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_3-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_3\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-426-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-426-field_3-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_5\">Company Name<\/label><input type=\"text\" id=\"wpforms-426-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" aria-errormessage=\"wpforms-426-field_5-error\" ><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_6-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_6\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-426-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" spellcheck=\"false\" aria-errormessage=\"wpforms-426-field_6-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_7-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_7\">Phone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-426-field_7\" class=\"wpforms-field-medium wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][7]\" aria-label=\"Phone\" aria-errormessage=\"wpforms-426-field_7-error\" required><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_8-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"8\"><div id=\"wpforms-426-field_8\" aria-errormessage=\"wpforms-426-field_8-error\"><div class=\"dimensions-box\">\r\n  <h3>Dimensions - Please list in Millimetres (mm)<\/h3>\r\n\r\n<\/div>\r\n<\/div><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_12-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"12\"><div id=\"wpforms-426-field_12\" aria-errormessage=\"wpforms-426-field_12-error\"><div class=\"dimensions-box\">\r\n  <h3>Other Requirements<\/h3>\r\n\r\n<\/div>\r\n<\/div><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_9-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_9\">Length(mm) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-426-field_9\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][9]\" aria-errormessage=\"wpforms-426-field_9-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_13-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_13\">Voltage Requirement (e.g. 3.7v. 3.8v, 7.4v etc) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-426-field_13\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][13]\" aria-errormessage=\"wpforms-426-field_13-error\" required><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_10-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_10\">Width(mm) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-426-field_10\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][10]\" aria-errormessage=\"wpforms-426-field_10-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_14-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_14\">Desired Capacity e.g.1000mAh <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-426-field_14\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][14]\" aria-errormessage=\"wpforms-426-field_14-error\" required><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_11\">Height(mm) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-426-field_11\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-426-field_11-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_15-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-426-field_15\">Additional Details - Please include as much information as possible <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-426-field_15\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][15]\" aria-errormessage=\"wpforms-426-field_15-error\" required><\/textarea><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-426-field_16-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"16\"><div id=\"wpforms-426-field_16\" aria-errormessage=\"wpforms-426-field_16-error\"><div class=\"dimensions-box\" style=\"margin-top:-85px;\">\r\n  <p>Dimensions are required to assist with your request. Please ensure they are accurate above.<\/p>\r\n<\/div>\r\n\r\n<\/div><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><\/div><\/div><\/div><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-426-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-426-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-426-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"426\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/ztekbri.com\/fr\/wp-json\/wp\/v2\/pages\/369\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-426\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit Design Details\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit Design Details<\/button><img decoding=\"async\" src=\"https:\/\/ztekbri.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ca5d59 elementor-widget elementor-widget-heading\" data-id=\"2ca5d59\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Show us what you want<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \u2022 Energy Storage Battery FAQs Clear answers to common battery questions. \u00a0 How to pay Pls contact us when you need to pay . in some countries and areals we have local bank accounts and warehouse How to contact your team You can contact us by email . online inqury and whats app to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-369","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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